News - IT Services /channels/news_feeds/all/term/it_services/rss en Update concerning Workday and data security /channels/channels/news/update-concerning-workday-and-data-security-366490 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that employees’ personal information and HR related information stored in 's Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">August </span><span class="year">2025</span></div></div></div></div></div> Tue, 19 Aug 2025 20:25:34 +0000 webfull 210543 at /channels Service Alert Update: Minerva intermittent access issues have been resolved /channels/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">August </span><span class="year">2025</span></div></div></div></div></div> Thu, 14 Aug 2025 17:28:29 +0000 webfull 210469 at /channels Changes to IT Services equipment loans – What you need to know. /channels/channels/news/changes-it-services-equipment-loans-what-you-need-know-366413 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon </a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">August </span><span class="year">2025</span></div></div></div></div></div> Thu, 14 Aug 2025 14:36:03 +0000 webfull 210462 at /channels The brand new “It Takes All of Us” course completion Award! /channels/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> </div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/trophy_banner.jpg?itok=TSb84Vjk" width="160" height="87" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">23 </span><span class="month">July </span><span class="year">2025</span></div></div></div></div></div> Wed, 23 Jul 2025 19:39:38 +0000 webfull 210137 at /channels Report suspicious emails from your Inbox /channels/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/spam_image.png?itok=FHsBWguD" width="160" height="29" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">16 </span><span class="month">July </span><span class="year">2025</span></div></div></div></div></div> Wed, 16 Jul 2025 14:47:44 +0000 webfull 210048 at /channels The IT statistics and project dashboard are now available! /channels/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/stats_dashboard_image_hands.jpeg?itok=pqmMWmlo" width="160" height="103" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">2 </span><span class="month">June </span><span class="year">2025</span></div></div></div></div></div> Mon, 02 Jun 2025 18:00:36 +0000 webfull 209505 at /channels Ban of DeepSeek on devices / Interdiction d'utilisation de DeepSeek sur les appareils de /channels/channels/news/ban-deepseek-mcgill-devices-interdiction-dutilisation-de-deepseek-sur-les-appareils-de-mcgill-364936 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>This message is published on behalf of Paul Chamberland, Chief Information Officer &amp; Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, </i><i>Dirigeant Principal de l’Information &amp; </i><i>Vice-recteur associé</i><i>, Service des TI. </i></p> <p><i>Le français suit.</i></p> <p>Dear members of the community,</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">April </span><span class="year">2025</span></div></div></div></div></div> Mon, 14 Apr 2025 18:43:44 +0000 webfull 208780 at /channels Have you spotted these clues in your email? /channels/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/phishing_-_spot_the_clues.png?itok=RuXdzf8o" width="160" height="90" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">24 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Fri, 24 Jan 2025 15:03:12 +0000 webfull 206312 at /channels Learn how to use Copilot AI module now on myCourses /channels/channels/news/learn-how-use-copilot-ai-module-now-mycourses-362558 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Tue, 14 Jan 2025 19:21:57 +0000 webfull 205930 at /channels Microsoft 365 license deactivation warnings /channels/channels/news/microsoft-365-license-deactivation-warnings-362114 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/microsoft365_license_screenshot.jpg?itok=6rV4LL3J" width="160" height="88" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">13 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Fri, 13 Dec 2024 14:54:10 +0000 webfull 205408 at /channels