Process Improvement

LEAN White Belt Workshop (Offered by Organizational Development)

This one-day introductory workshop invites participants to discover LEAN Six Sigma’s origins, principles and problem-solving methodology. You’ll learn to identify the eight most common types of “waste” in work processes, explore a suite of LEAN tools designed to eliminate them, and join us for a powerful hands-on demonstration of how LEAN Six Sigma optimizes inefficient processes in the real world.


The Executive institute offers 3-day or 4-day trainings for Lean Six Sigma Green Belt; the 4-day includes “Building a Lean and Agile Organization”. Both training options are available Online or In-person, and they are offered in French or English.

This training may be eligible for a Staff discount, pending availability.


Process Mapping at :

Realize the power of process mapping with these insightful videos. Learn how visualizing workflows can streamline operations and identify inefficiencies. Dive into the importance of process mapping for continuous improvement and achieving organizational excellence.

Process Mapping at – Step 1 (Requires Sign-In)

Process Mapping at – Step 2-4 (Requires Sign-In)


Simple Problem Identification

A simple approach demonstrates how to illustrate (literally draw), discuss and solve problems in your working environment. These problems may be small, but can be frustrating and impact on performance, time and morale. This technique brings these problems out into the open, helping teams to identify and solve them.


Prioritization Tool (Impact-Effort Matrix)

The Impact-Effort Matrix can be used to help a group decide where to focus efforts when there are many possible actions that can be taken. Check out a brief explanation of the Impact-Effort Matrix that you can share with your team, then as part of a team activity and conversation about prioritizing, plot your matrix on an or physical board, or use the Impact-Effort Matrix Automated Tool.


SWOT Analysis

A SWOT analysis will help you identify internal and external factors in the environment that can help with the development of your goals and objectives. Use this SWOT Analysis tool to identify your Strengths, Weaknesses, Opportunities, and Threats (SWOT). Many criteria can apply to more than one quadrant. The presence of weaknesses and threats are gaps to be addressed in planning, while the absence of strengths or opportunities clarifies the need for further planning or development before taking action. Complete the SWOT analysis, and then use your results to help develop your goals.

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